What Insurers Can Expect to Learn:

• Understanding the difference between Aftermarket parts, Remanufactured parts, Reconditioned parts, and OEM parts
• Explaining key aspects consumers should know about Aftermarket part utilization
• Identifying consumer rights regarding notification of use of Aftermarket parts
• Explaining the technical need for a certification of both Aftermarket parts and Aftermarket parts manufactures
• Understanding potential cost savings of using non-OEM replacement parts
• Guiding policyholder selection of a qualified repair center for damaged systems