The course, Collision Repair for Insurers, provides insurance agents,
adjusters and
licensed staff with a more comprehensive understanding of the
collision repair insurance product. The practical knowledge offered will help
insurance professionals provide better service for their customers, leading to
enhanced customer satisfaction and, ultimately, increased opportunities for
repeat and referral business.
What
Insurers Can Expect to Learn:
- How to select a reputable auto body repair
facility
-
How
auto body damage is analyzed
-
The
steps involved in a quality repair
-
Part
types and use
-
How to
enhance customer satisfaction
-
How to
focus on ensuring safe and proper repairs by setting clear customer
expectations
-
How to
use the repair center, the agency and the claims department to obtain the best
repair possible
| Tuesday, June 9, 2009 |
Service King West Ft. Worth |
|
